Data renewal
Morning guys, I'm on the 50GB per month promo. Just trying to understand, are we billed from the 14th to the 14th? And does our minutes and data bundles renew on the 1st? Thank you in advance
View ArticleMTN Disables Second SIMs
On dual-SIM phones supplied by MTN on contract, their firmware prevents the use of the second SIM slot. I was never told this until I attempted to use the second SIM (ironically, with a new MTN...
View ArticleWorried about getting a boot-loop LG4
I recently signed up for a the 50gig a month promo and the LG G4, phone and sim is yet to arrive. But today I did some research and discovered the LG4 range of phone has a hardware flaw, that makes...
View ArticleWhich areas have have LTE-A?
So my new phoned picked up LTE-A inside the tygervally mall yesterday. In the status bar it shows 4G+, normally it only shows 4G. Weird thing is it only picks it up inside the mall and not outside ?...
View ArticleCan't use Mtn sim card on 8ta dongle
I'm struggling to connect to the internet using my mtn prepaid sim card on the 8ta dongle. The sim card doesn't even read or is not even recognized. Please assist
View ArticleHow do I stop getting 3/4 spam MTN sms's every time I recharge airtime
As said in the heading - how do I stop this? It is so annoying. If I use the airtime to buy a voice or data bundle I then get another 3/4 sms's. So within 2min I get like 8 sms. What the hell
View ArticleMTN Complaints
Hi, If you want lodge a complaint with MTN what are some of the contacts (email address) to email to, especially for Top/ Management/ Executive MTN officials. I have tried the 808 route no luck. Even...
View ArticleHow do I activate dual call?
Guys,please help me out here. I have the cyber Monday 50gig and would like to activate dual call to another prepaid mtn sim which I have. How do I go about doing this? Secondly what are the benefits of...
View ArticleSubscribed to service without my permission (or knowledge)
I got an SMS this morning which said "You are subscribed to GamezBoost at R2.00 per day. To opt out send UGBOOST to 083123686. Your next renewal date is tomorrow." I only use the 'phone for calls and...
View ArticleMTN Roaming
Hi there, I have always been on MTN prepaid and I know roaming was on by default but now I am on contract and need to activate roaming. How does it work on contract?
View ArticlePorting to MTN and then some :-)
I currently have a Telkom prepaid number : nr_A I also currently have a MTN 24 month contract (21 months left) : nr_B Can I port nr_A to MTN, then overwrite nr_B with nr_A thanks in advance air
View ArticleCrossed calls on MTN
So, this has happened to me a few times now. I'll call a contact from my phone, and the call will ring, when my contact answers the call, we are both connected to a random phonecall that is already...
View ArticleMTN Data dissapearing
I've noticed with my own and my wife's data that ever since December our monthly data is used up during the month where it has never happened before, unless we know that we use our phones for tethering...
View ArticleMTN's LTE architecture
I understand that the LTE uses a different set of transmission antennas compared to those used for the 3G service, is that correct ? Do the LTE towers transmit and receive 3G as well, or is this an...
View ArticleMMS ussd code
I've used the ussd code for this service. I get a sms telling me the settings will be sent to me and I must save them When they do arrive via sms I save them but I still cannot download an MMS? It's an...
View ArticleStruggling with MTN customer care
I have been trying to contact MTN regarding cancellation of my voicemail. Yesterday I just keep getting a busy tone when trying to call. Today I get "the number you have dialed is incorrect". Wtf? Also...
View ArticleWhatsapp delays
Hi, is anyone else experiencing issues with whatsapp? Messages just sit with a little clock image until i switch data off then back on. Happens a few times a day on my S7. All battery saving options...
View ArticlePorting from Telkom Mobile to MTN
I am trying to port my number from Telkom Mobile to MTN. I was at an MTN store to begin the process and i was informed that i will receive a message from Telkom and should reply to that message and all...
View ArticleMTN Unrestricted APN?
How do one setup an unrestricted APN on MTN 3G. We use hamachi for the business computers, it works perfect with Vodacom 3G and it works perfect with Telkom ADSL, MTN 3G is the only one where we cannot...
View ArticlePlease Assist Me......URGENT
Hi,Guys I recently pre ordered an S8 via the store...i called in they didn't not confirm nor send me a confirmation...but they said they did it:( so as a pre caution I pre ordered the s8 plus and s8...
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