Hi everyone,
Long story short, today I discovered that MTN had been charging me an extra ~850 rand a month on my bills for "Content services" for the past year or so.
"Content services" which I discovered had somehow been loaded onto my 3G sim card which has never left its huawie modem.
The people in the MTN shop were very good at shifting the blame away from MTN, I must say, as I had never subscribed to any of these services.
After doing some digging I see MTN had implemented double-opt-in for these things back in 2013, so how on earth did I become subscribed to these services, and how the beep do I go around getting back the R15,000 that MTN have charged me for this?
https://mybroadband.co.za/news/cellu...-services.html
https://twitter.com/Faux_Grey/status/893830920511389696
Long story short, today I discovered that MTN had been charging me an extra ~850 rand a month on my bills for "Content services" for the past year or so.
"Content services" which I discovered had somehow been loaded onto my 3G sim card which has never left its huawie modem.
The people in the MTN shop were very good at shifting the blame away from MTN, I must say, as I had never subscribed to any of these services.
After doing some digging I see MTN had implemented double-opt-in for these things back in 2013, so how on earth did I become subscribed to these services, and how the beep do I go around getting back the R15,000 that MTN have charged me for this?
https://mybroadband.co.za/news/cellu...-services.html
https://twitter.com/Faux_Grey/status/893830920511389696