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MTN won't exchange faulty extender

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Got a router/extender package from MTN

Instructions re the extender were incorrect (wrong IP address) but managed to get it going. It lasts 1 minute, then the computer or phone loses the signal from the extender

Tried it at friend's house, got it configured with his router. Same story. If it is turned off and back on, it gets the network after 30 seconds and it lasts a minute before dropping out

Called MTN. They do not support this unit, asked where I got it - "from your shop" I said. Took it back. No more stock of this item, so cannot assist they said and pushed it back over the counter. Would not refund the cost as was part of a package. So took router plus extender back. They went away and tested router, said it is 100%. Yes I said, but the extender is not and since this is part of the sale, I want a replacement or a refund. Cannot refund something which is working. Argued back and forth to no avail

Bought a TP Link device which works 100%

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