Greetings. On the 25 of December 2013, I received a sms on my work phone, stating I had loyalty points. I had never used these points before and was curious what I could purchase with them. I purchased a 24 hour uncapped data bundle and received a sms confirming my purchase. I then proceeded to download, various learning and entertainment media. e.g. Top 100 Ted talks, Bash scripting, Kano OS Alpha image, etc.
I return to work and receive a high data usage alert from our secretary at work for an unpaid amount of 42,226.74 :wtf: Final bill is 67000.00 including vat.
After explaining the situation to Autopage and sending them proof that I purchased the data bundle they have refused to re-rate the data :( My company has paid the bill.
I have been on a roller coaster ride of shame, hope, anger, disappointment... and im still going...
I am pleading to the users of mybroadband for advice.
I return to work and receive a high data usage alert from our secretary at work for an unpaid amount of 42,226.74 :wtf: Final bill is 67000.00 including vat.
After explaining the situation to Autopage and sending them proof that I purchased the data bundle they have refused to re-rate the data :( My company has paid the bill.
I have been on a roller coaster ride of shame, hope, anger, disappointment... and im still going...
I am pleading to the users of mybroadband for advice.